Privacy Policy

Effective Date: 9/10/2024

At Plates by Peppe, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when filling out a form, making a reservation, or contacting us.

  • Payment Information: If you make a purchase or book a service through our website, we may collect payment details, including credit card information, through a secure third-party payment processor. We do not store your credit card information.

  • Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings, orders, and payments.

  • Communicate with you about your bookings, inquiries, or customer service needs.

  • Improve and personalize your experience on our website.

  • Analyze website usage and improve our services and offerings.

  • Send you promotional and marketing communications (if you have opted in to receive them).

  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our website, process payments, manage bookings, or provide other services on our behalf.

  • Legal Authorities: If required by law or in response to a valid legal request, we may disclose your information to law enforcement, regulatory authorities, or other third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us directly.

  • Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.

  • Request that we restrict the processing of your information under certain circumstances.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and update the effective date accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Plates by Peppe
platesbypeppe@gmail.com
215 264 8152
Whatsapp: +39 331 35 55585